New Hire Trainer

Salary: $55,000/year

Do you envision working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, than an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package to include employer paid health insurance premiums for all full time employees, PTO and paid company holidays, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives.

Directions for Living is an essential services provider. All Directions for Living employees must be willing and able to provide vital support and essential services to the people that we serve in the event of an emergency, pandemic or other disaster situation.

Position Summary:

Responsible for creating and enacting training programs for Directions for Living employees which align with company goals. The New Hire Trainer will develop and deliver in-person trainings to newly hired team members, facilitate onboarding and they will teach programs which are designed to enhance the skills of Team members relevant to their positions at Directions for Living. The New Hire Trainer will have the ability to assess, plan, implement, and evaluate an organized program for staff education directed towards the achievement of professional excellence.

The qualified New Hire Trainer will:

• Deliver in-person trainings to newly hired team members and facilitate onboarding
• Monitor trainee progress through assigned track and coordinate follow-up reviews as needed
• Assess trainee engagement and mastery, track feedback and note areas to focus on for individual coaching
• Consult with the other trainers and leadership team to proactively identify knowledge gaps in training
• Communicate training needs to the leadership team and consistently look for iterative ways to improve training processes
• Assist with inquiries and issue resolution by live-coaching peers on the team
• Regularly evaluate, update, and enhance learning materials to meet the changing needs of the organization and goals of the program.
• Book and setup necessary IT for in-person new hire training as well as ongoing development sessions
• Maintain a database of all training materials
• Other duties as needed based on department and/or organizational needs.

Education Experience/Requirements:

• Bachelor's degree plus 4 years of relevant experience, Minimum of 3 years working in healthcare environment required.
• Knowledge of implementation and facilitation of technical, operational, and/or specialty training events and programs.
• Knowledge of CARF standards a plus.
• Knowledge of information systems and software applications.
• Strong customer service skills.
• Ability to build relationships with both internal and external stakeholders.
• Working knowledge of Electronic Health Record, Agency Policy/Procedures.
• Knowledge of clinical workflow and a basic understanding of clinical terminology.
• Must have excellent, writing, teaching/training, facilitation, and computer, organizational and multi-tasking skills with the ability to work independently and as part of a team.

EOE/DFW/ADA/Tobacco Free Campus

Current Openings for New Hire Trainer Jobs at Directions for Living

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